So this was the “dreaded step” in everyone’s horror story, battling with the software companies to get your license back. This RMA number is what you must provide to the software companies in order for them to re-deposit the licenses on your new iLok. They responded back to me within an hour or two with an incident number, RMA number, and the last known licenses on my iLok. Go to and file an RMA report stating your iLok is lost. Same price, free shipping, and I received it within two days….which leads me to my next step: 2. I ordered mine from Sweetwater because it was backordered on Amazon. Well, the third generation holds more licenses, is more durable, half the size, and twice as fast.
If you are sure your iLok is lost, the next logical step forward would be to go ahead and order one. Fortunately, my experience was great and I hope to provide for you the steps so that yours can be the same. Well, if that is you, I leaned in and did the work. Well, I recently moved into a new house and my iLok turned up lost.Ī quick internet search returned an overwhelmingly dismal response from those with the same fate. Sure, they are crucial in the event that your iLok is lost, but we never expect that to happen right….at least to justify the cost of this coverage. There are a few “insurance” options offered, but my experience is that your average Joe does not have these (Zero Downtime and Theft & Loss Coverage) due to the cost. For those who are not familiar, the iLok is a USB device that holds the licenses for your audio software. It’s every audio engineer’s nightmare, losing an iLok.
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